IT Infrastructure & Operations Specialist

Role Summary

We are seeking an experienced, hands-on Senior IT Specialist to take full ownership of our internal IT operations, infrastructure stability, vendor coordination, security oversight, and business systems enablement.

This role goes beyond incident management - it is a strategic and operational backbone function ensuring reliability, scalability, documentation maturity, and business-aligned IT execution.

The ideal candidate brings technical expertise, strong business context understanding, and the ability to independently manage and continuously improve IT environments.

Key Responsibilities

1. IT Operations & Infrastructure Ownership

• Own end-to-end internal IT infrastructure (network, cloud, endpoints, identity, backup)

• Provide on-site and remote support as part of core role

• Ensure system uptime, performance, and proactive issue prevention

• Act as operational backup for IT administrator responsibilities

2. Business Systems & Project Support

• Support business-critical platforms (e.g., Assai, NetSuite, MDR, etc.)

• Collaborate with business stakeholders on system improvements and automation

• Participate in and support business transformation projects

• Bridge technical and functional requirements

3. Vendor & MSP Management

• Act as primary liaison for external MSP and specialized vendors

• Monitor SLA performance and ensure accountability

• Coordinate cross-vendor initiatives (security, backup, cloud, compliance)

• Escalate deep technical issues when necessary

4. Process Documentation & Governance

• Own and maintain:

  • SOPs

  • Runbooks

  • Architecture documentation

  • Governance documentation

• Ensure operational continuity and knowledge retention

• Drive documentation maturity across IT processes

5. Security & Compliance Support

• Oversee security tooling integration (SIEM, MDR, conditional access, etc.)

• Ensure alignment with compliance and governance standards

• Monitor risk exposure and recommend mitigation strategies

• Act as internal security champion

6. Strategic IT Contribution

• Contribute to infrastructure and cloud strategy

• Support scalability planning as the organization grows

• Optimize cost structure while maintaining performance

• Identify automation opportunities during low workload periods

7. Knowledge Retention & Context Ownership

• Maintain deep contextual knowledge of company systems

• Ensure internal capability is not dependent solely on external vendors

• Improve operational resilience through knowledge centralization

What is Power2X?

Power2X is a pioneering company at the forefront of the global energy transition, dedicated to accelerating the shift towards sustainable energy and feedstock solutions. With a team rich in heritage from leading energy, consulting, engineering and technology companies and investors, we are uniquely positioned to design, develop, and deliver large-scale projects that decarbonize energy-intensive value chains.

We are on a mission to shape the clean energy transition and drive widespread decarbonization in challenging arenas. We are focused on developing, owning, and operating projects throughout their full lifecycle, ensuring sustainable growth, stability, and impact on an industrial scale.

At Power2X, we’re not just talking about the energy transition, we’re building it. We develop world-scale projects that deliver ultra low-carbon eFuels and hydrogen, tackling some of the toughest sectors to decarbonize: aviation, shipping, heavy industry, and major industrial clusters.

Our flagship eFuels Rotterdam Methanol-to-Jet project, in partnership with Advario, will be one of Europe’s leading hubs for renewable aviation fuel (eSAF). With a focus on green methanol as feedstock, we are shaping new global value chains, creating the foundations for a competitive, future-proof industry.

eFuels Rotterdam Site Concept

Meanwhile, our Industrial Hydrogen business is developing large-scale green and blue hydrogen projects across Northwest Europe, creating a fully integrated value chain from production to end-use.

Join us, and you’ll help design and deliver pioneering projects that set new standards for sustainable energy and make a tangible impact on the path to net zero.

Required Qualifications

• 8+ years experience in IT infrastructure, systems administration, or IT operations

• Strong experience in:

  • Microsoft 365 / Azure AD / Intune

  • Cloud infrastructure (Azure/AWS)

  • Networking fundamentals

  • Backup & disaster recovery

  • Endpoint management

• Experience managing MSPs or third-party vendors

• Strong documentation discipline

• Ability to work independently with high ownership

Preferred

• Experience in mid-sized, high-growth environments

• Exposure to MS 365/Azure AD/Intune

• Exposure to ERP systems

• Security tooling integration experience

• Process improvement / automation mindset

Behavioural Competencies

• High accountability & ownership mindset

• Strong business context understanding

• Structured and process-oriented

• Strategic thinker with hands-on execution ability

• Clear communicator across technical and non-technical stakeholders

• Self starter and can navigate through ambiguous situations.